Question 1

What's your standard build time?

Accepted Answer

Five working days for the starter package. Intake on Monday, launch on Friday. For custom work (e-commerce, multilingual, CRM integrations) 1–3 weeks, always agreed in advance.

Question 2

How do you handle scope and price?

Accepted Answer

Fixed packages, no hidden extras. What's in the starter is clear; anything beyond gets quoted per change request so you never hit a surprise invoice.

Question 3

Is there a deposit?

Accepted Answer

Yes, 30–50% to kick off, the rest at launch. For longer projects we sometimes split into three milestones. Invoicing follows Dutch VAT rules.

Question 4

What isn't included in the starter?

Accepted Answer

Third-party licenses (premium booking systems, etc.), stock photography beyond a basic pack, large-scale copywriting, and campaigns after launch. All transparent in the quote.

Question 5

Who writes the copy?

Accepted Answer

We write the SEO baseline. For personal sections (team, about, vision) we ask for short brief docs or interviews and then write in your voice.

Question 6

Does a pre-planning shop fit a funeral site?

Accepted Answer

Only if it suits you. Sometimes we build a subtle 'record wishes' flow, not a shop, but quiet preparation.

Question 7

How do you handle memorial pages?

Accepted Answer

Personal memorial pages with photo, text and condolence form are possible. Usually as a gated section for next of kin.

Question 8

Does the site work well for older visitors?

Accepted Answer

Large type, clear buttons, high contrast. We explicitly test accessibility for 60+ audiences.

Question 9

Can we keep the phone number prominent?

Accepted Answer

Yes, with funerals, calling is often the first thing people do. It sits in the header, footer and as a sticky button on mobile.

Question 10

What about privacy for bereaved families?

Accepted Answer

All contact data stays on our EU hosting, no third-party tracking, strict GDPR compliance. We ship a DPA by default.

Question 11

Can we work in multiple languages (EN, Turkish, Arabic)?

Accepted Answer

Yes, multilingual is often important for funeral directors in diverse communities. We build it from day one.

Question 12

How do we rank for 'funeral director [city]'?

Accepted Answer

Local SEO, schema markup and per-service-area pages. Important search term; we optimise specifically for it.

Question 13

Can visitors schedule a consultation directly?

Accepted Answer

Yes, via Calendly or a custom availability tool. Calm and pressure-free, with the choice between phone or in-person.

Question 14

Do you offer maintenance after launch?

Accepted Answer

Yes, every site comes with a free 30-day shake-out for bugs and small tweaks. After that you can pick a light monthly retainer or work per-incident.

Question 15

Can my team update copy and photos themselves?

Accepted Answer

Absolutely. We set up a light editor tuned for your niche (menu, pricing, team, blog). Short training at launch so everything runs without us.

Question 16

Who owns the site and code?

Accepted Answer

You do. At final payment you get a perpetual licence; source lives in a GitHub repo we can hand over on request. Hosting and domains you can migrate at any time.

Question 17

Can you help with SEO and ads after launch?

Accepted Answer

Yes, monthly optimisation (content, technical, conversion) or ad-hoc help with Google / Meta Ads. Often as a monthly contract with shared goals.

Question 18

Is my site GDPR-compliant?

Accepted Answer

By default: cookie banner, EU hosting, TLS and a signed data processing agreement. For healthcare, finance and legal we add extra controls.

A funeral site that radiates calm and respect.

The three problems funeral directors keep running into.

The site shouts when it should whisper

24/7 availability feels like a promise, not reality

Preparation and explanation are missing

Respectful starter. Everything you need, nothing more.

Questions we hear most often.

Service & budget

Funeral directors, specific

After launch

Let's make your next move.