Question 1

What's your standard build time?

Accepted Answer

Five working days for the starter package. Intake on Monday, launch on Friday. For custom work (e-commerce, multilingual, CRM integrations) 1–3 weeks, always agreed in advance.

Question 2

How do you handle scope and price?

Accepted Answer

Fixed packages, no hidden extras. What's in the starter is clear; anything beyond gets quoted per change request so you never hit a surprise invoice.

Question 3

Is there a deposit?

Accepted Answer

Yes, 30–50% to kick off, the rest at launch. For longer projects we sometimes split into three milestones. Invoicing follows Dutch VAT rules.

Question 4

What isn't included in the starter?

Accepted Answer

Third-party licenses (premium booking systems, etc.), stock photography beyond a basic pack, large-scale copywriting, and campaigns after launch. All transparent in the quote.

Question 5

Who writes the copy?

Accepted Answer

We write the SEO baseline. For personal sections (team, about, vision) we ask for short brief docs or interviews and then write in your voice.

Question 6

Are you GDPR / medical-privacy compliant?

Accepted Answer

Yes, forms over TLS, data stored in the EU, and a signed DPA delivered with the site.

Question 7

Can the new-patient form route to our practice system?

Accepted Answer

For most systems yes. We know Novadent, Exquise and others; for uncommon tools we fall back to encrypted email or CSV drop.

Question 8

Can we show emergency info prominently?

Accepted Answer

Yes, out-of-hours banners, sticky phone buttons and an emergency page that ranks on its own.

Question 9

Can we publish patient info and treatment explanations?

Accepted Answer

Yes, a lightweight CMS where your team publishes without code. Excellent for SEO and patient reassurance.

Question 10

How do we handle multiple specialisations?

Accepted Answer

Each specialisation (aesthetic, implantology, children's dentistry) gets its own page with relevant FAQ and a dedicated intake.

Question 11

Can patients book online directly?

Accepted Answer

We embed your booking system when possible; otherwise we wire the intake to trigger a callback from your team within hours.

Question 12

Do you handle accessibility (WCAG)?

Accepted Answer

We aim for WCAG 2.1 AA on every page, high contrast, keyboard nav, clear labels. Especially important for your audience.

Question 13

How long does it take?

Accepted Answer

5–7 working days for the starter. With full integration into your practice software expect 7–10 days.

Question 14

Do you offer maintenance after launch?

Accepted Answer

Yes, every site comes with a free 30-day shake-out for bugs and small tweaks. After that you can pick a light monthly retainer or work per-incident.

Question 15

Can my team update copy and photos themselves?

Accepted Answer

Absolutely. We set up a light editor tuned for your niche (menu, pricing, team, blog). Short training at launch so everything runs without us.

Question 16

Who owns the site and code?

Accepted Answer

You do. At final payment you get a perpetual licence; source lives in a GitHub repo we can hand over on request. Hosting and domains you can migrate at any time.

Question 17

Can you help with SEO and ads after launch?

Accepted Answer

Yes, monthly optimisation (content, technical, conversion) or ad-hoc help with Google / Meta Ads. Often as a monthly contract with shared goals.

Question 18

Is my site GDPR-compliant?

Accepted Answer

By default: cookie banner, EU hosting, TLS and a signed data processing agreement. For healthcare, finance and legal we add extra controls.

A dental site that builds trust.

The three problems dentists & dental clinics keep running into.

New patients can't find you

The intake form is a PDF

Treatment pricing is unclear

Dental-ready starter. Everything you need, nothing more.

Questions we hear most often.

Service & budget

Dentists & dental clinics, specific

After launch

Let's make your next move.