Question 1

What's your standard build time?

Accepted Answer

Five working days for the starter package. Intake on Monday, launch on Friday. For custom work (e-commerce, multilingual, CRM integrations) 1–3 weeks, always agreed in advance.

Question 2

How do you handle scope and price?

Accepted Answer

Fixed packages, no hidden extras. What's in the starter is clear; anything beyond gets quoted per change request so you never hit a surprise invoice.

Question 3

Is there a deposit?

Accepted Answer

Yes — 30–50% to kick off, the rest at launch. For longer projects we sometimes split into three milestones. Invoicing follows Dutch VAT rules.

Question 4

What isn't included in the starter?

Accepted Answer

Third-party licenses (premium booking systems, etc.), stock photography beyond a basic pack, large-scale copywriting, and campaigns after launch. All transparent in the quote.

Question 5

Who writes the copy?

Accepted Answer

We write the SEO baseline. For personal sections (team, about, vision) we ask for short brief docs or interviews and then write in your voice.

Question 6

Can clients upload damage photos for a quote?

Accepted Answer

Yes — multi-photo upload with description and preferred date. Lands structured in your inbox or CRM.

Question 7

Does the site support Bovag, FOCWA or other industry logos?

Accepted Answer

Yes — we show your certifications prominently in the hero and footer. Social proof works well in this industry.

Question 8

Can we offer an APK-check easily?

Accepted Answer

Yes — dedicated APK page with price, duration and direct booking. Often ranks top for 'APK [city]'.

Question 9

How do we handle different insurers?

Accepted Answer

A matrix of partnered insurers + what clients can expect. Clarity builds trust.

Question 10

Can we sell used cars via the site?

Accepted Answer

Yes — we build a used-car section with filters (make, model, year, mileage, price) that lands directly in your CRM.

Question 11

Does appointment booking work with our planning tool?

Accepted Answer

With Planso, Bookmate or other auto-industry planners we integrate by default. Custom integrations on request.

Question 12

How do we rank for 'garage [city]' or 'APK [neighbourhood]'?

Accepted Answer

Local SEO, Google Business, review integration and service-specific pages. Combination gives top ranking.

Question 13

How long does it take?

Accepted Answer

7 working days for starter. With used-car module or CRM integration, 10–14 days.

Question 14

Do you offer maintenance after launch?

Accepted Answer

Yes — every site comes with a free 30-day shake-out for bugs and small tweaks. After that you can pick a light monthly retainer or work per-incident.

Question 15

Can my team update copy and photos themselves?

Accepted Answer

Absolutely. We set up a light editor tuned for your niche (menu, pricing, team, blog). Short training at launch so everything runs without us.

Question 16

Who owns the site and code?

Accepted Answer

You do. At final payment you get a perpetual licence; source lives in a GitHub repo we can hand over on request. Hosting and domains you can migrate at any time.

Question 17

Can you help with SEO and ads after launch?

Accepted Answer

Yes — monthly optimisation (content, technical, conversion) or ad-hoc help with Google / Meta Ads. Often as a monthly contract with shared goals.

Question 18

Is my site GDPR-compliant?

Accepted Answer

By default: cookie banner, EU hosting, TLS and a signed data processing agreement. For healthcare, finance and legal we add extra controls.

A garage site that books appointments.

The three problems auto body shops & garages keep running into.

Clients have to call for every price

Insurance process is unclear

Appointments happen via phone

Garage-ready starter. Everything you need, nothing more.

Questions we hear most often.

Service & budget

Auto body shops & garages — specific

After launch

A short strategic call to see how your website can support your growth.

We build sites for more than one niche.