Question 1

How long does a project take?

Accepted Answer

Everything is live within 14 days, a new website too. A larger build, with custom integrations, several languages or a webshop, takes longer: we name the date before we start.

Question 2

What happens on day one?

Accepted Answer

An intro call of a quarter of an hour. We learn about your business: what a job is worth to you and how many you need. In week 1 we look at your site, your Google profile and your area through your customer's eyes, and you get a proposal with the sums beside it. You decide.

Question 3

Who do I work with?

Accepted Answer

Jeremy or Joris. Your site, your ads, your content and your numbers sit with one team, so there's no middleman. You have one fixed contact on WhatsApp or by email, with a reply within 4 hours on working days.

Question 4

How does feedback work?

Accepted Answer

In week 2 you see the first version in your dashboard. Point at anything and say what should change, or approve it all at once. You only approve the first version: we take the rest of the changes off your hands.

Question 5

What if I'm slow with feedback?

Accepted Answer

We flag every blocker early. If we're waiting on you, the live date moves with it, without drama, and we pick up where we left off.

Question 6

What does a website cost?

Accepted Answer

A new custom website comes with the Ads + website package: one fixed amount a month, with no setup fee and no big invoice upfront. Your first invoice is your first month. What each package costs is on the pricing page. Your ad budget comes on top, from €300 a month, which you pay straight to Google or Meta.

Question 7

Is there a deposit?

Accepted Answer

No. There's no deposit and no setup fee. You pay your first month when we start, and every month after that.

Question 8

What's included in the price?

Accepted Answer

That depends on your package. The Ads package: ads on Google or Meta, set up, looked at and steered every day, a landing page per service, your Google profile and reviews kept up, your own live dashboard, one fixed contact and an update every month. Ads + website adds a new custom website, hosting, security, backups, business mailboxes and changes. All-in-one adds social media management, Google and Meta tuned to each other, content and photography on location, e-mail and CRM, and a monthly sit-down together. The full list is on the pricing page.

Question 9

What costs extra?

Accepted Answer

Your ad budget, from €300 a month, which you pay straight to Google or Meta, with no mark-up from us. Extra SEO work (pages written to be found on more search terms) and a separate photo shoot are on request: we price them in the intro call. Tools you choose to pay for yourself, like a booking system. And anything that is really a second product, like a webshop or a member area: we quote that separately and say so before we start.

Question 10

Do you offer payment plans?

Accepted Answer

You don't need one: there's no big invoice to spread. Every package is one fixed amount a month. The first 3 months are fixed, then you can cancel any month, with one month's notice.

Question 11

How many revision rounds do I get?

Accepted Answer

As many as you need. Changes are included, during the build and after: ask for them in one sentence in your dashboard and we make them. A small change is online within a few hours, a bigger one the same day.

Question 12

What if I'm not happy with the end result?

Accepted Answer

Tell us what should change and we change it, at no extra cost. Your site isn't finished on launch day: we keep working on it, and your dashboard shows what we did. If it still isn't for you, you can cancel any month after the first 3.

Question 13

Can I cancel?

Accepted Answer

Yes: the first 3 months are fixed, so your ads get time to learn. After that you can cancel any month, with one month's notice.

Question 14

Who owns the website?

Accepted Answer

Everything is in your name: your ad account, your domain and your content. The site itself comes with your package; what happens to it when you stop, we agree before you start. We may show your site in our portfolio unless you ask us not to.

Question 15

What tech stack do you use?

Accepted Answer

Your site is built on Next.js and Tailwind and hosted on Vercel: fast on every phone, and quick for us to change.

Question 16

Can my team update content later?

Accepted Answer

You don't have to: changes are included. Ask for them in your dashboard or on WhatsApp and we make them. A small change is online within a few hours, a bigger one the same day.

Question 17

Do you offer post-launch support?

Accepted Answer

That's what your package is. We look at your ads every day and steer them, and your dashboard always shows what we did and why. Every month you get an update. Something not working? Tell us and we fix it, at no extra cost.

Question 18

What about hosting and domains?

Accepted Answer

Included when we build your site. We host it, manage your domain and set up your business mailboxes. Your domain is in your name, so it stays yours if you stop.

Question 19

Is the site GDPR compliant?

Accepted Answer

Out of the box: cookie banner, TLS, EU-based hosting and storage, and a data processing agreement. For healthcare, legal and financial projects we add extra controls.

Questions we hear most often.

Process & timeline

Pricing & scope

Revisions & ownership

Tech & after launch

What would it bring your business?